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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deborah Walker

Deborah Walker

June 29, 2026

5  out of  5
rating by Deborah Walker
"Jack and I went into the State Farm in Auburn seeking new car auto insurance and homeowners insurance. We had a young lady by the name of Amber help us. She was amazing. She answered all of our questions and we walked out of there feeling very satisfied with our decision to have State Farm as our auto insurance carrier, thank you again. Jack and Deborah Walker"
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Chris

June 25, 2026

5  out of  5
rating by Chris
"I stopped by Jamie Hefty State Farm today because I needed auto insurance.

First of all… before I could even sit down, I was greeted by the office’s four-legged employee. That dog immediately walked over, licked my face, gave me kisses, and honestly provided better customer service than about 90% of businesses I’ve been to. Give that dog a raise immediately.

Then Amber came in and absolutely worked some kind of insurance witchcraft. I walked in needing auto insurance and somehow left with auto, renters, and life insurance. It was the insurance version of walking into Buc-ee’s for gas and leaving with 17 bags of beef jerky, a brisket sandwich, a Yeti cup, two T-shirts, a bag of Beaver Nuggets, a cast iron skillet, a lawn chair, and somehow spending $247 while convincing yourself you “saved money.”

Amber made everything ridiculously easy, answered every question I had, never once made me feel pressured, and somehow turned talking about deductibles into a conversation that didn’t make me want to fake my own disappearance.

So let me recap…

✅ Got better coverage.
✅ Saved money.
✅ Got attacked by the cutest dog on the planet.
✅ Left wondering how the hell I accidentally bought three insurance policies like I was shopping at Costco.

Five stars isn’t enough. Give Amber six stars and promote the dog to Regional Manager. That little gal earned it."
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Kasey Bosell

June 23, 2026

5  out of  5
rating by Kasey Bosell
"Best rates and best customer service! I’m super happy with Jamie Hefty State Farm!!"
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Barbara M

June 23, 2026

5  out of  5
rating by Barbara M
"I was looking to change my auto insurance for a policy that was a little cheaper than my current plan. I was also looking to add a family member who recently got a license and a used truck to drive. Jamie was able to provide what I needed."
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Suzanne Stafford

June 18, 2026

5  out of  5
rating by Suzanne Stafford
"Rodney was very friendly and made our move very easy."
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Dave B

June 16, 2026

5  out of  5
rating by Dave B
"There are times when getting quotes is tedious or worse, pressured. Rodney was professional, enjoyable to talk to and informative. At no time did I feel pressured. Would highly recommend anyone looking for an auto or home or both quote to speak with him. Great job."
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Brandon Sprunger

June 12, 2026

5  out of  5
rating by Brandon Sprunger
"Helped and I met the puppy reba!"
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DIANA OTIS

June 8, 2026

5  out of  5
rating by DIANA OTIS
"Rodney was courteous, professional and a great representative for your company. I have complete confidence in him."
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John Gilreath

June 8, 2026

5  out of  5
rating by John Gilreath
"I spoke with rodney. The main thing i liked is that rodney did not try to force a sell-it was more-heres what i can do for you. He was very attentive and answered any questions I had."
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Glenn McGillvary

May 24, 2026

5  out of  5
rating by Glenn McGillvary
"My Advisor Rodney McGillvary was very helpful with finding very good deals on Insurance and some discounts. He was very personable and informative and was just a really nice guy. I never felt pressured into any decisions. He took plenty of time with me to explain and answer any questions. I'd recommend him to anyone wanting a very good experience. Thank you Rodney!"
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Todd Eagan

April 1, 2026

5  out of  5
rating by Todd Eagan
"Excellent experience with Hefty Insurance. Professional and likable people have been a pleasure to deal with for the last year! Thank you!"
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Jai

March 17, 2026

5  out of  5
rating by Jai
"I spoke to Amber and she was amazing, she saved me and my family money and even signed in on a Saturday to make sure my son had the coverage he needed when he was buying his first car. Thank you so much!"
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Jenn

March 9, 2026

5  out of  5
rating by Jenn
"I’ve had this statefarm location as my insurance for years. I moved out of state for a year when i was 18 & had a hard time getting my insurance set up at a location out there & this auburn location was SO helpful in getting me through the process of transferring to a new location. when i moved back i immediately transferred back to them. hands down this is the best spot for your insurance from my experience! always a pleasure to talk to anyone here!"
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Anna DeFlorio

March 2, 2026

5  out of  5
rating by Anna DeFlorio
"Unbeknownst to me, I switched insurance companies at the right time! On January 2 I was involved in a hit and run that turned my life upside down, but the State Farm team was absolutely AMAZING to work with. Amber is awesome. Extremely friendly, and knowledgeable; I had never had an accident before, let alone waking up to finding my brand new car totaled. Working with Amber and the team was a dream and I am truly, SO THANKFUL for their help and guidance during that time."
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Tyler “Shotgun Shelly” Tompkins

February 27, 2026

5  out of  5
rating by Tyler “Shotgun Shelly” Tompkins
"Jamie is ver helpfun"
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Kimleigh Tritch

February 26, 2026

5  out of  5
rating by Kimleigh Tritch
"Very friendly people and very professional.Ashley was very helpful . I got my auto and renters insurance through them."
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Bruce Kelsey

February 20, 2026

5  out of  5
rating by Bruce Kelsey
"Thanks for the assistance from your staff!"
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Kristy Henegar

February 11, 2026

5  out of  5
rating by Kristy Henegar
"Ashley is so amazing she explained everything in detail to where I understood what I am getting and what I'm paying for and that helps a bunch."
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Madison Wehr

February 4, 2026

5  out of  5
rating by Madison Wehr
"Ashley was absolutely amazing! She was extremely prompt with getting me what I needed for insurance by the quick deadline I gave her!!"
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Jenese Brown

January 31, 2026

5  out of  5
rating by Jenese Brown
"Happy to be a client!"
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Danny Vazquez

January 31, 2026

5  out of  5
rating by Danny Vazquez
"My whole experience was amazing, they offered me better rates then my previous insurance. 10/10 definitely recommended"
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Matina Grinstead

January 27, 2026

5  out of  5
rating by Matina Grinstead
"Great customer service from a local family you can trust!"
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Terrie Gabet

January 23, 2026

5  out of  5
rating by Terrie Gabet
"Been with state farm forever Jamie is the best agent I've had explained everything!!"
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Kristen Klein

January 23, 2026

5  out of  5
rating by Kristen Klein
"Amber is great! She explained everything so I understood what my coverage was and answered any questions I had. Looking forward to working with Jamie for my husband and I's financial planning for our retirement. They are always available when needed and so friendly!"
Profile photo of Courtney Timberlin

Courtney Timberlin

January 22, 2026

5  out of  5
rating by Courtney Timberlin
"Amber was absolutely amazing to work with. She helped me get life, home, and car insurance all in one place, and she made the entire process smooth and stress-free. She’s incredibly knowledgeable, professional, and also so personable—never rushed me, answered every question clearly, and genuinely cared about finding the best coverage for my family. It’s rare to find someone who’s both efficient and easy to talk to, but Amber nailed it. I feel confident, protected, and taken care of. Highly recommend her to anyone looking for an insurance agent they can truly trust."