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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan jesus Ramirez

August 9, 2025

5  out of  5
rating by Juan jesus Ramirez
"If u have any questions or problems they will help u to there best way they can to solve the problem"
We responded:
"Thank you so much for the great review Juan! "
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Taylor Beavers

August 8, 2025

5  out of  5
rating by Taylor Beavers
"Great customer service!"
We responded:
"Thank you very much Taylor! We're very thankful for your business and look forward to working together in the future. "
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Elizabeth Rabideau

August 4, 2025

5  out of  5
rating by Elizabeth Rabideau
"Jamie and his team are great. They are welcoming and knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tommy Bond

August 3, 2025

5  out of  5
rating by Tommy Bond
"Pleased to have such great service! I was able to save $70 by switching from Allstate and I've never been happier. I was also able to bundle my renters insurance and double my coverage at half the cost. Jamie and his team do an excellent job! (Shout-out to Thang Mantuang for going above and beyond)"
We responded:
"Thank you very much for the great review Tommy! Thang is a great guy and we are so lucky to have him on our team. We are honored to be your good neighbor and look forward to working with you on all your insurance and financial services needs in the future."
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Connie Birdsall

July 8, 2025

5  out of  5
rating by Connie Birdsall
"I did everything right over the phone. Emailed me 2 different quotes right to my email. They help you for all your needs. Everyone Very Polite and professional personnel and very knowledgeable. I received a great price. Very satisfied customer. Thank you. Jamie Hefty - State Farm Insurance and all the Staff."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kim Raub

July 8, 2025

5  out of  5
rating by Kim Raub
"Jamie was very helpful and thorough. We were able to lower our premium and save us money. Highly recommend him for all your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Betty Kelley

July 1, 2025

5  out of  5
rating by Betty Kelley
"He is a very informative young man! I learned a few things and honestly enjoyed the insurance check up. I highly recommend Jamie Hefty for your insurance needs!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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William Kelley,Jr

July 1, 2025

5  out of  5
rating by William Kelley,Jr
"Jamie is very good at this and is super helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jessica Stewart

June 18, 2025

5  out of  5
rating by Jessica Stewart
"Very friendly and very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brett Scheffter

June 10, 2025

5  out of  5
rating by Brett Scheffter
"Anyone in the auburn indiana area needing solid advice for any insurance matters see Jamie at State Farm. They have lots of products available for any of your insurance as well as investment needs. Third generation Statefarm agent. If he can’t help you nobody can."
We responded:
"Thank you so much for the kind words Brett! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elizabeth Ley

June 2, 2025

5  out of  5
rating by Elizabeth Ley
"Great experience with Jamie. :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kavin Ley

May 30, 2025

5  out of  5
rating by Kavin Ley
"Jamie is very knowledgeable and super helpful in getting us the coverage we need. Thanks for a great experience!"
We responded:
"Kavin, thank you for taking the time to leave such a nice review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jenn

May 29, 2025

5  out of  5
rating by Jenn
"I met with Jamie Hefty for the first time today & we had a fantastic meeting! Explained all of the information I was unsure about very well & found ways to connect on different levels. Funny & very kind!"
We responded:
"Thank you for the very kind words! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leslie Coburn

May 28, 2025

5  out of  5
rating by Leslie Coburn
"Very informative, with a no pressure sales environment. That's why I stay with Hefty State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chad Edmonson

May 28, 2025

5  out of  5
rating by Chad Edmonson
"Service with integrity."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Megan Brown

May 21, 2025

5  out of  5
rating by Megan Brown
"I have had nothing but a great experience with State Farm. They help with claims quickly so you are not stuck waiting. I just met with Jamie and he was very helpful and answered all my questions without making me feel pressured to make decisions right at the moment."
We responded:
"Thank you so much, Megan! It was very nice working with you today. I’m very happy to be your good neighbor!"
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Aleta Brown

May 6, 2025

5  out of  5
rating by Aleta Brown
"He was honest and fun"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jon Balogh

May 5, 2025

5  out of  5
rating by Jon Balogh
"Jamie is a great guy to work with and he was very detailed about my insurance needs. He also taught me about some things they offer that I didn't know about. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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James Kimmel

April 30, 2025

5  out of  5
rating by James Kimmel
"Jamie’s office and I had been talking a couple weeks prior to us switching to State Farm. They were able to activate my policies on a Saturday (their day off). We are very happy with the switch as they are saving us more money than what we were paying with Encova. And we adore his assistant Amber 🙂"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mark Corey

April 21, 2025

5  out of  5
rating by Mark Corey
"Jamie Hefty is easy to work with & friendly. He is very knowledgeable about your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jessica Grabach

April 17, 2025

5  out of  5
rating by Jessica Grabach
"Jamie is a very kind man. He is very helpful and listens to my needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amber Hiler

April 15, 2025

5  out of  5
rating by Amber Hiler
"Great office and great staff!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maria Garcia

April 8, 2025

5  out of  5
rating by Maria Garcia
"Friendly,Knowledgeable and Professional. I had a great experience"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Johnny Clair

April 2, 2025

5  out of  5
rating by Johnny Clair
"Highly recommend State Farm insurance so far for us it’s been great and very affordable thanks you state farm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chris Burch

April 1, 2025

5  out of  5
rating by Chris Burch
"Very friendly, professional, and affordable insurance. The folks at Jamie Hefty State Farm in Auburn are very helpful and they make dealing with insurance issues very easy and stress free."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"