Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jaime Knuckles

Jaime Knuckles

March 17, 2026

5  out of  5
rating by Jaime Knuckles
"I spoke to Amber and she was amazing, she saved me and my family money and even signed in on a Saturday to make sure my son had the coverage he needed when he was buying his first car. Thank you so much!"
We responded:
"Jaime, thank you for your wonderful review of State Farm Agent Jamie Hefty’s Team!"
Profile photo of Jenn

Jenn

March 9, 2026

5  out of  5
rating by Jenn
"I’ve had this statefarm location as my insurance for years. I moved out of state for a year when i was 18 & had a hard time getting my insurance set up at a location out there & this auburn location was SO helpful in getting me through the process of transferring to a new location. when i moved back i immediately transferred back to them. hands down this is the best spot for your insurance from my experience! always a pleasure to talk to anyone here!"
We responded:
"Thank you for the very kind words! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Anna DeFlorio

Anna DeFlorio

March 2, 2026

5  out of  5
rating by Anna DeFlorio
"Unbeknownst to me, I switched insurance companies at the right time! On January 2 I was involved in a hit and run that turned my life upside down, but the State Farm team was absolutely AMAZING to work with. Amber is awesome. Extremely friendly, and knowledgeable; I had never had an accident before, let alone waking up to finding my brand new car totaled. Working with Amber and the team was a dream and I am truly, SO THANKFUL for their help and guidance during that time."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jamie Hefty’s Team. "
Profile photo of Tyler “Shotgun Shelly” Tompkins

Tyler “Shotgun Shelly” Tompkins

February 27, 2026

5  out of  5
rating by Tyler “Shotgun Shelly” Tompkins
"Jamie is ver helpfun"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jamie Hefty’s Team. "
Profile photo of Kimleigh Tritch

Kimleigh Tritch

February 26, 2026

5  out of  5
rating by Kimleigh Tritch
"Very friendly people and very professional.Ashley was very helpful . I got my auto and renters insurance through them."
We responded:
"Kimleigh, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jamie Hefty’s Team is just a call or email away!"
Profile photo of Bruce Kelsey

Bruce Kelsey

February 20, 2026

5  out of  5
rating by Bruce Kelsey
"Thanks for the assistance from your staff!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Kristy Henegar

Kristy Henegar

February 11, 2026

5  out of  5
rating by Kristy Henegar
"Ashley is so amazing she explained everything in detail to where I understood what I am getting and what I'm paying for and that helps a bunch."
We responded:
"Thank you so much for the 5-stars, Kristy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Madison Wehr

Madison Wehr

February 4, 2026

5  out of  5
rating by Madison Wehr
"Ashley was absolutely amazing! She was extremely prompt with getting me what I needed for insurance by the quick deadline I gave her!!"
We responded:
"Madison, thank you so much for the great review! I’m so glad to hear that Ashley was able to take care of you promptly. Thank you for letting us be your good neighbor!"
Profile photo of Jenese Brown

Jenese Brown

January 31, 2026

5  out of  5
rating by Jenese Brown
"Happy to be a client!"
We responded:
"Jenese, thank you very much for the review! It was great catching up with you and Nate last week. Thank you for letting me be your good neighbor!"
Profile photo of Danny Vazquez

Danny Vazquez

January 31, 2026

5  out of  5
rating by Danny Vazquez
"My whole experience was amazing, they offered me better rates then my previous insurance. 10/10 definitely recommended"
We responded:
"Thank you so much Danny! We’re so happy we could help!"
Profile photo of Matina Grinstead

Matina Grinstead

January 27, 2026

5  out of  5
rating by Matina Grinstead
"Great customer service from a local family you can trust!"
We responded:
"Thank you so much Matina! We really appreciate you and we’re so thankful to be your good neighbor!"
Profile photo of Terrie Gabet

Terrie Gabet

January 23, 2026

5  out of  5
rating by Terrie Gabet
"Been with state farm forever Jamie is the best agent I've had explained everything!!"
We responded:
"Wow, thank you so much, Terrie! Please let us know if there’s anything we can do to help you in the future. We just love being your good neighbor!"
Profile photo of Kristen Klein

Kristen Klein

January 23, 2026

5  out of  5
rating by Kristen Klein
"Amber is great! She explained everything so I understood what my coverage was and answered any questions I had. Looking forward to working with Jamie for my husband and I's financial planning for our retirement. They are always available when needed and so friendly!"
We responded:
"Thank you so much for the great review Kristen! You are correct, Amber is great! We're so happy to be your good neighbor. "
Profile photo of Courtney Timberlin

Courtney Timberlin

January 22, 2026

5  out of  5
rating by Courtney Timberlin
"Amber was absolutely amazing to work with. She helped me get life, home, and car insurance all in one place, and she made the entire process smooth and stress-free. She’s incredibly knowledgeable, professional, and also so personable—never rushed me, answered every question clearly, and genuinely cared about finding the best coverage for my family. It’s rare to find someone who’s both efficient and easy to talk to, but Amber nailed it. I feel confident, protected, and taken care of. Highly recommend her to anyone looking for an insurance agent they can truly trust."
We responded:
"Courtney, thank you so much for this wonderful review! I am thrilled to hear that Amber made the process smooth and stress-free while helping you find the right coverage for your family. Her knowledge, care, and dedication truly make a difference, and we’re grateful for your trust and recommendation!"
Profile photo of Tiffany Shields

Tiffany Shields

January 20, 2026

5  out of  5
rating by Tiffany Shields
"This process was very smooth and painless. Without messing with my coverage my amount went down switching from progressive. Amber is the best also!!"
We responded:
"Tiffany, thank you for the wonderful review! I am thrilled Amber was able to help with your coverage!"
Profile photo of Shelly Bergstrom

Shelly Bergstrom

January 19, 2026

5  out of  5
rating by Shelly Bergstrom
"Apon meeting Jamie the for the first time, I could tell that he liked his job, liked people and liked helping them as well. He was very friendly and NOT the average "pushy sales man". I hate to deal with things like this but he made me feel very comfortable and the fact that he donates to the Humane Shelter, drove home the fact he is compassionate... Truly a nice guy."
We responded:
"Thank you so much for the wonderful review Shelly! It was very nice to meet you yesterday. I'm so thankful that I get to be your good neighbor!"
Profile photo of Michael Hamman

Michael Hamman

January 12, 2026

5  out of  5
rating by Michael Hamman
"Ashley was very helpful. She was thorough and professional."
We responded:
"Michael, thank you for the great review! I am happy to hear that Ashley was so helpful! Thank you for letting us be your good neighbor!"
Profile photo of Ronni Cumings

Ronni Cumings

December 25, 2025

4  out of  5
rating by Ronni Cumings
"Called for information about our granddaughter getting insurance. Ashley was very helpful."
We responded:
"Ronnie, thank you for the great review! I am happy Ashley was able to help get your granddaughter insurance!"
Profile photo of Buryl Smith

Buryl Smith

December 16, 2025

5  out of  5
rating by Buryl Smith
"They were very helpful and got me insured fast and a great rate."
We responded:
"Buryl, thank you for the wonderful review!"
Profile photo of Chelsea McLaughlin

Chelsea McLaughlin

December 9, 2025

5  out of  5
rating by Chelsea McLaughlin
"She was absolutely understanding and very helpful"
We responded:
"Chelsea, thank you for the wonderful review!"
Profile photo of April Grear

April Grear

December 8, 2025

5  out of  5
rating by April Grear
"Amber at Jamie Hefty's is amazing. I needed help that day and she talked me through everything. She went above and beyond for me on a terrible day that I had after my Chemotherapy. Thank you so much."
We responded:
"April, thank you for sharing this heartfelt review. I am so glad Amber was able to support you on such a difficult day and provide the care you needed. Your kind words mean a lot, and we’re wishing you strength and comfort as you continue your treatment."
Profile photo of hicksap46730

hicksap46730

December 5, 2025

5  out of  5
rating by hicksap46730
"They are always friendly"
We responded:
"Thank you for the great review!"
Profile photo of wounderwillow

wounderwillow

December 1, 2025

5  out of  5
rating by wounderwillow
"Very nice would go again"
We responded:
"Thank you for the great review!"
Profile photo of Britt Wallo

Britt Wallo

November 26, 2025

5  out of  5
rating by Britt Wallo
"They are quick to respond and provide kind and helpful service. If anything bad or unexpected happens, they do everything they can to get you the help you need."
We responded:
"Britt, thank you for the wonderful review! I am so happy to hear that my team provided such great service! We are always here when you need us!"
Profile photo of Dwight Myers

Dwight Myers

November 19, 2025

5  out of  5
rating by Dwight Myers
"Kayla is a nice girl who helped me understand insurance! Looking forward to meeting Jamie"
We responded:
"Dwight, thank you for the wonderful review! I am happy to hear that Kayla was so helpful and made sure you understood your coverage! I look forward to meeting you as well!"