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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Secrest

August 20, 2026

5  out of  5
rating by Melissa Secrest
"Amber did a great job and was through. I was extremely please with my rate. They are freind and helpful."
We responded:
"Melissa, thank you for taking the time to leave us a review! I'm happy to hear that Amber provided you with thorough service and that you're pleased with your rate. We always aim to be friendly and helpful. Feel free to reach out if you need anything else!"
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Juli Plummer

August 19, 2026

5  out of  5
rating by Juli Plummer
"Autumn was such a big help with my last minute changes on one of my policies! She did everything she could do in order to help me get everything around in time. Thank you for the help!"
We responded:
"Juli, thank you for taking the time to leave us a review! I'm glad we could assist you with your last-minute policy changes. We always aim to provide the best service possible. Let us know if we can help with anything else!"
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Michael Fugate

August 19, 2026

5  out of  5
rating by Michael Fugate
"Rodney, was a tremendous help. He explained my options, in details easily understood, and answered all my questions in timely and professional manner. My transaction was easy and satisfactory. I reccomend him to anyone looking for personable and professional service.

He is the reason I change insurance today."
We responded:
"Thank you, Michael! I'm really happy to hear that Rodney was able to assist you so effectively. It's great to know that he made your experience smooth and satisfactory. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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Kip Swadley

August 14, 2026

5  out of  5
rating by Kip Swadley
"Super professional had my bike insured before we hung up 5 minute call"
We responded:
"Kip, thank you for taking the time to leave us a review! I'm happy to hear that we could get you insured so quickly and efficiently. If you need anything else, feel free to reach out!"
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Hannah Reneè

August 12, 2026

5  out of  5
rating by Hannah Reneè
"Thank you to Rodney for helping me apply for home insurance, overall it was an easy and reasonably priced experience!"
We responded:
"Thank you, Hannah! I'm happy to hear that Rodney made the insurance process smooth and affordable. We appreciate your feedback and are here if you need anything else!"
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Nikki Ade

August 7, 2026

5  out of  5
rating by Nikki Ade
"Rodney was so quick and efficient in helping me getting My address updated, and documentation sent over to me asap! Thank you Rodney!"
We responded:
"Thank you so much for the great review! It was nice speaking with you yesterday. We appreciate your business!"
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Ronald Mendenhall

August 5, 2026

5  out of  5
rating by Ronald Mendenhall
"I just switched all of my insurance to the Jamie Hefty agency for State Farm. My agent was Rodney and he was fantastic! He sent quotes almost as quick as I asked for them and talked me through each one. He answered all my questions and was very kind and professional. I got better coverage with every policy and saved right at $1K. Thank you Rodney!"
We responded:
"Ronald, thank you for taking the time to leave us a review! I'm happy to hear that Rodney provided you with such excellent service and helped you find better coverage while saving money. It's great to know you had a positive experience with our office. We're always here if you need anything else!"
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ira bragg

August 4, 2026

5  out of  5
rating by ira bragg
"Excellent service ,personable and helpful"
We responded:
"Thank you, Ira! I'm happy to hear you found our service personable and helpful. We always aim to provide excellent support. Let us know if we can help with anything else!"
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Brian Davis

July 27, 2026

5  out of  5
rating by Brian Davis
"Rodney was very helpful to get the right adjustments on our policy."
We responded:
"Thank you, Brian! I'm glad Rodney was able to assist you with the adjustments on your policy. We appreciate your feedback and are here if you need anything else!"
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Karen Bishop

July 24, 2026

5  out of  5
rating by Karen Bishop
"We were very pleased with agents office staff."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Frank The Tank

July 23, 2026

5  out of  5
rating by Frank The Tank
"Walked me through my current coverage. Talked to me about what they could offer for other coverages and broke them down for an overall view. Very helpful, professional, and insightful."
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Christina Atkinson

July 22, 2026

5  out of  5
rating by Christina Atkinson
"Very nice people to talk with explain everything"
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Elijah Ridenour

July 20, 2026

5  out of  5
rating by Elijah Ridenour
"Amber is extremely professional. She makes purchasing insurance a breeze. I came in expecting to purchase one policy but after simple conversation, she explained the importance of having life insurance with the peace of mind for my loved ones. Highly recommend."
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Rosemary King

July 16, 2026

5  out of  5
rating by Rosemary King
"Autumn was extremely helpful couldnt appreciate it more!🙏🥰"
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Angela Loff

July 16, 2026

5  out of  5
rating by Angela Loff
"I called to get a quote and within 30mins or less I had a new insurance company. Rodney was very helpful! The other company I had I never knew who I was talking too and they didn’t seem to be listening to what I was saying. I only wish I had called earlier due to the amount of money I will be saving!"
Profile photo of Guy Bing

Guy Bing

July 16, 2026

5  out of  5
rating by Guy Bing
"I recently changed all my Insurance coverage over to State Farm. The agent who accommodated me was Rodney McGillvary. Rodney was very helpful in respects to what coverages i should go with.I would recommend to anyone who would like a quote to reach out to Rodney"
Profile photo of April Huffman

April Huffman

July 14, 2026

5  out of  5
rating by April Huffman
"I was with another company for around 50 years with my husband now. This company refused to pay for a break into my van. 1st claim ever. Just a nightmare to have terminal cancer and have people steal your tools to keep my construction business open and they made me feel like ####. When we decided to switch it was amazing. Autumn Hollbrooke helped me so much. I had a payment issue and she was amazing to help me. I am so thrilled to be with such a caring company. I carry 2 vehicles full coverage and home owners. They beat the bill i was receiving, from 219.78$ to 145.26$. Wuth better coverage. Just amazing. Thank you."
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Jassen Dugan

July 10, 2026

5  out of  5
rating by Jassen Dugan
"Rodney was very helpful in getting me quotes for what I needed. He was very professional and answered all my questions."
Profile photo of Adam Campbell

Adam Campbell

July 7, 2026

5  out of  5
rating by Adam Campbell
"Great experience with State Farm. The agent Rodney McGillvary, was very helpful and explained everything thoroughly to my wife and me for both our renters insurance and our vehicles insurance. The agent was able to beat the pricing of the insurance company I was with. He also addressed my concerns about my life insurance policy and called me back with the information I needed. The whole process was completed within an hour of the initial phone call. Highly recommend."
Profile photo of Deborah Walker

Deborah Walker

June 29, 2026

5  out of  5
rating by Deborah Walker
"Jack and I went into the State Farm in Auburn seeking new car auto insurance and homeowners insurance. We had a young lady by the name of Amber help us. She was amazing. She answered all of our questions and we walked out of there feeling very satisfied with our decision to have State Farm as our auto insurance carrier, thank you again. Jack and Deborah Walker"
Profile photo of Chris

Chris

June 25, 2026

5  out of  5
rating by Chris
"I stopped by Jamie Hefty State Farm today because I needed auto insurance.

First of all… before I could even sit down, I was greeted by the office’s four-legged employee. That dog immediately walked over, licked my face, gave me kisses, and honestly provided better customer service than about 90% of businesses I’ve been to. Give that dog a raise immediately.

Then Amber came in and absolutely worked some kind of insurance witchcraft. I walked in needing auto insurance and somehow left with auto, renters, and life insurance. It was the insurance version of walking into Buc-ee’s for gas and leaving with 17 bags of beef jerky, a brisket sandwich, a Yeti cup, two T-shirts, a bag of Beaver Nuggets, a cast iron skillet, a lawn chair, and somehow spending $247 while convincing yourself you “saved money.”

Amber made everything ridiculously easy, answered every question I had, never once made me feel pressured, and somehow turned talking about deductibles into a conversation that didn’t make me want to fake my own disappearance.

So let me recap…

✅ Got better coverage.
✅ Saved money.
✅ Got attacked by the cutest dog on the planet.
✅ Left wondering how the hell I accidentally bought three insurance policies like I was shopping at Costco.

Five stars isn’t enough. Give Amber six stars and promote the dog to Regional Manager. That little gal earned it."
Profile photo of Kasey Bosell

Kasey Bosell

June 23, 2026

5  out of  5
rating by Kasey Bosell
"Best rates and best customer service! I’m super happy with Jamie Hefty State Farm!!"
Profile photo of Barbara M

Barbara M

June 23, 2026

5  out of  5
rating by Barbara M
"I was looking to change my auto insurance for a policy that was a little cheaper than my current plan. I was also looking to add a family member who recently got a license and a used truck to drive. Jamie was able to provide what I needed."
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Suzanne Stafford

June 18, 2026

5  out of  5
rating by Suzanne Stafford
"Rodney was very friendly and made our move very easy."
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Dave B

June 16, 2026

5  out of  5
rating by Dave B
"There are times when getting quotes is tedious or worse, pressured. Rodney was professional, enjoyable to talk to and informative. At no time did I feel pressured. Would highly recommend anyone looking for an auto or home or both quote to speak with him. Great job."