State Farm® Insurance Agent Jamie Hefty
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deborah Walker
June 29, 2026
"Jack and I went into the State Farm in Auburn seeking new car auto insurance and homeowners insurance. We had a young lady by the name of Amber help us. She was amazing. She answered all of our questions and we walked out of there feeling very satisfied with our decision to have State Farm as our auto insurance carrier, thank you again. Jack and Deborah Walker"
Chris
June 25, 2026
"I stopped by Jamie Hefty State Farm today because I needed auto insurance.
First of all… before I could even sit down, I was greeted by the office’s four-legged employee. That dog immediately walked over, licked my face, gave me kisses, and honestly provided better customer service than about 90% of businesses I’ve been to. Give that dog a raise immediately.
Then Amber came in and absolutely worked some kind of insurance witchcraft. I walked in needing auto insurance and somehow left with auto, renters, and life insurance. It was the insurance version of walking into Buc-ee’s for gas and leaving with 17 bags of beef jerky, a brisket sandwich, a Yeti cup, two T-shirts, a bag of Beaver Nuggets, a cast iron skillet, a lawn chair, and somehow spending $247 while convincing yourself you “saved money.”
Amber made everything ridiculously easy, answered every question I had, never once made me feel pressured, and somehow turned talking about deductibles into a conversation that didn’t make me want to fake my own disappearance.
So let me recap…
✅ Got better coverage.
✅ Saved money.
✅ Got attacked by the cutest dog on the planet.
✅ Left wondering how the hell I accidentally bought three insurance policies like I was shopping at Costco.
Five stars isn’t enough. Give Amber six stars and promote the dog to Regional Manager. That little gal earned it."
Kasey Bosell
June 23, 2026
"Best rates and best customer service! I’m super happy with Jamie Hefty State Farm!!"
Barbara M
June 23, 2026
"I was looking to change my auto insurance for a policy that was a little cheaper than my current plan. I was also looking to add a family member who recently got a license and a used truck to drive. Jamie was able to provide what I needed."
Suzanne Stafford
June 18, 2026
"Rodney was very friendly and made our move very easy."
Dave B
June 16, 2026
"There are times when getting quotes is tedious or worse, pressured. Rodney was professional, enjoyable to talk to and informative. At no time did I feel pressured. Would highly recommend anyone looking for an auto or home or both quote to speak with him. Great job."
Brandon Sprunger
June 12, 2026
"Helped and I met the puppy reba!"
DIANA OTIS
June 8, 2026
"Rodney was courteous, professional and a great representative for your company. I have complete confidence in him."
John Gilreath
June 8, 2026
"I spoke with rodney. The main thing i liked is that rodney did not try to force a sell-it was more-heres what i can do for you. He was very attentive and answered any questions I had."
Glenn McGillvary
May 24, 2026
"My Advisor Rodney McGillvary was very helpful with finding very good deals on Insurance and some discounts. He was very personable and informative and was just a really nice guy. I never felt pressured into any decisions. He took plenty of time with me to explain and answer any questions. I'd recommend him to anyone wanting a very good experience. Thank you Rodney!"
Todd Eagan
April 1, 2026
"Excellent experience with Hefty Insurance. Professional and likable people have been a pleasure to deal with for the last year! Thank you!"
Jai
March 17, 2026
"I spoke to Amber and she was amazing, she saved me and my family money and even signed in on a Saturday to make sure my son had the coverage he needed when he was buying his first car. Thank you so much!"
Jenn
March 9, 2026
"I’ve had this statefarm location as my insurance for years. I moved out of state for a year when i was 18 & had a hard time getting my insurance set up at a location out there & this auburn location was SO helpful in getting me through the process of transferring to a new location. when i moved back i immediately transferred back to them. hands down this is the best spot for your insurance from my experience! always a pleasure to talk to anyone here!"
Anna DeFlorio
March 2, 2026
"Unbeknownst to me, I switched insurance companies at the right time! On January 2 I was involved in a hit and run that turned my life upside down, but the State Farm team was absolutely AMAZING to work with. Amber is awesome. Extremely friendly, and knowledgeable; I had never had an accident before, let alone waking up to finding my brand new car totaled. Working with Amber and the team was a dream and I am truly, SO THANKFUL for their help and guidance during that time."
Tyler “Shotgun Shelly” Tompkins
February 27, 2026
"Jamie is ver helpfun"
Kimleigh Tritch
February 26, 2026
"Very friendly people and very professional.Ashley was very helpful . I got my auto and renters insurance through them."
Bruce Kelsey
February 20, 2026
"Thanks for the assistance from your staff!"
Kristy Henegar
February 11, 2026
"Ashley is so amazing she explained everything in detail to where I understood what I am getting and what I'm paying for and that helps a bunch."
Madison Wehr
February 4, 2026
"Ashley was absolutely amazing! She was extremely prompt with getting me what I needed for insurance by the quick deadline I gave her!!"
Jenese Brown
January 31, 2026
"Happy to be a client!"
Danny Vazquez
January 31, 2026
"My whole experience was amazing, they offered me better rates then my previous insurance. 10/10 definitely recommended"
Matina Grinstead
January 27, 2026
"Great customer service from a local family you can trust!"
Terrie Gabet
January 23, 2026
"Been with state farm forever Jamie is the best agent I've had explained everything!!"
Kristen Klein
January 23, 2026
"Amber is great! She explained everything so I understood what my coverage was and answered any questions I had. Looking forward to working with Jamie for my husband and I's financial planning for our retirement. They are always available when needed and so friendly!"
Courtney Timberlin
January 22, 2026
"Amber was absolutely amazing to work with. She helped me get life, home, and car insurance all in one place, and she made the entire process smooth and stress-free. She’s incredibly knowledgeable, professional, and also so personable—never rushed me, answered every question clearly, and genuinely cared about finding the best coverage for my family. It’s rare to find someone who’s both efficient and easy to talk to, but Amber nailed it. I feel confident, protected, and taken care of. Highly recommend her to anyone looking for an insurance agent they can truly trust."